FAQs

Shipping information

Please check out our Shipping policy page here: 
https://www.gumnut.io/pages/shipping-policy

Can I pick up my order in person?

Unfortunately, we cannot offer in-person pickups right now. Gumnut is associated with Mind Games Melbourne, and we recommend their locations for a friendly local game store experience. (Please note, range and prices will differ across Mind Games stores and Gumnut.)

What is your returns policy?

Please check out our returns policy page here:
https://www.gumnut.io/pages/returns-policy

One of your products is missing information / has incorrect information

Sorry about that! There are tens of thousands of products in our system, so some mistakes can slip through. Email us at info@gumnut.io to let us know.

Do you have this product I want?

Probably! We have tens of thousands of products in our system, but not all of them are online just yet. Also, even if a product is out of stock on our website, there is a chance we can order it in for you.

How can I contact you?

Please write to us at info@gumnut.io.